Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.0
Location
8.7
Service
5.9
Dining
5.0
Guest reviews
6.4/10
based on 15 reviews
7.4
7.4/10 based on 5 reviews
Nicholas
United Kingdom,
December
2024
5.0/10
The hotel is conveniently located near the airport, making travel easy. However, I had issues with the cleanliness and condition of the rooms, which could definitely be improved. While the staff tried to help, there were some language barriers and slow service. Overall, it was a decent stay but not without its drawbacks.
Rooms
5.0
The rooms included lounge access, but unfortunately, they weren't very clean, with dust and broken items. The cigarette smoke lingering was also unpleasant.
Service
5.0
While Bruce, the General Manager, was helpful, I encountered some language issues with other staff which made communication difficult.
Location
8.0
The hotel is really close to the airport, which is a major plus for convenience. However, some rooms were less than ideal when it came to tight quarters.
Dining
5.0
Dining options were quite limited and not very good overall.
Facilities
5.0
The hotel lacked several essential facilities which made my stay less enjoyable.
Evelyn
United Kingdom,
December
2024
7.4/10
The hotel has a luxurious feel with spacious rooms, but unfortunately, there was a noticeable cigarette smoke smell in the non-smoking area which was quite disappointing. The service was friendly, though there was a bit of a communication barrier at times. Location-wise, it’s perfectly situated near the airport, making it really convenient for travelers. Overall, while it offers value for money, the room's odor issue is a significant downside.
Rooms
6.0
The room was huge and luxurious, but it stank of cigarette smoke even though I had requested a non-smoking room.
Service
7.0
The staff were quite friendly, though I encountered a language problem with Bruce, the General Manager.
Location
9.0
The hotel is conveniently located near the airport, making it really easy for arrivals and departures.
Dining
Facilities
Logan
United Kingdom,
December
2024
6.2/10
I had a bit of a mixed experience at this hotel. On one hand, it has a great location near the airport and the staff was quite friendly. However, my room unfortunately smelled strongly of cigarette smoke despite requesting a non-smoking one, which was really disappointing. The hotel does have some nice amenities, but the overall experience wasn't quite up to par given the price I paid.
Rooms
5.0
The room was large and luxurious, but it had a terrible stench of cigarette smoke, even though I specifically asked for a non-smoking room.
Service
7.0
The staff were quite friendly, especially Bruce the General Manager; however, there were some significant language barriers which made communication a bit challenging.
Location
8.0
The hotel is conveniently located near the airport, making it easy for travel, but I found it hard to communicate with the staff sometimes.
Dining
5.0
The dining options weren't great and seemed not very accommodating for European tourists.
Facilities
6.0
The hotel's amenities are decent, but there was definitely room for improvement in variety and quality.
Parker
United Kingdom,
December
2024
6.6/10
My stay at the hotel had its ups and downs. On the positive side, the location is super convenient, being really close to the airport, and the staff were friendly, which made for a nice atmosphere. Unfortunately, the rooms didn't meet expectations due to cleanliness issues and a lingering smell of cigarette smoke, despite requesting a non-smoking room. Overall, it wasn’t ideal for the price I paid, especially with the room conditions.
Rooms
5.0
The rooms were quite disappointing. They had dust, some broken items, and the windows were dirty. On top of that, there was a strong stench of cigarette smoke, which really affected my experience.
Service
7.0
The service from the staff was friendly, although there were some language barriers with Bruce, the General Manager.
Location
9.0
The location is really convenient, being just a short drive from the airport.
Dining
5.0
I didn't find the dining experience to be good, which was a letdown.
Facilities
6.0
I didn't really take note of any specific facilities that stood out, so it felt pretty average.
Liam
United Kingdom,
December
2024
7.0/10
The hotel is conveniently located near the airport, making it easy for travelers. While the service from the staff was friendly, it was quite slow at times, and there were some language barriers. The dining options could use improvement as I found the food to be lacking. Overall, it felt like a budget experience despite its decent pricing, but the smoke smell in the rooms was definitely a downside.
Rooms
5.0
The rooms were small and not particularly nice, and there was an unpleasant smell of cigarette smoke.
Service
6.0
The staff was friendly, but I experienced quite a slow service, and there were some communication issues.
Location
9.0
The location is really convenient, being very close to the airport, which is a huge plus.
Dining
5.0
I was disappointed with the food options. They didn't meet my expectations.
Facilities
6.0
The facilities seemed adequate but nothing special.
Roland
United Kingdom,
November
2024
7.6/10
My stay at this hotel had its ups and downs. On the plus side, the location is fantastic, just a stone's throw from the airport which made travel super convenient. The staff was quite friendly, but I did encounter some issues with the room. It was luxurious and spacious but unfortunately smelled heavily of cigarette smoke despite requesting a non-smoking room. Overall, it’s a mixed bag, great location but not ideal for the room quality.
Rooms
6.0
I was impressed by the luxury and spaciousness of the room, but it unfortunately stank of cigarette smoke.
Service
7.0
The staff was quite friendly, though there were times when service felt a bit slow.
Location
9.0
The hotel is conveniently located near the airport, making it easy to get around.
Dining
Facilities
Rosie
United Kingdom,
November
2024
5.8/10
I had a stay that had its highs and lows. The hotel is conveniently located near the airport, which is a big plus. However, the room was a bit of a letdown as it didn’t feel clean and had a strong smell of cigarette smoke despite being a non-smoking room. The service, while friendly, was also rather slow. Overall, it’s a decent place if you need somewhere close to the airport, but I wouldn’t say it’s ideal for a longer stay.
Rooms
5.0
The room was small and not well maintained; there was dust, broken items, and dirty windows. It even stank of cigarette smoke despite requesting non-smoking.
Service
5.0
The staff were quite friendly, especially Bruce, the General Manager, but the service was very slow.
Location
8.0
The hotel is conveniently located near the airport, which made things easier for me.
Dining
Facilities
Christopher
United Kingdom,
November
2024
6.4/10
My stay at the hotel was a mixed experience. On the plus side, the location was really convenient, just a short distance from the airport, which made things easy for me. However, the room was quite small and had an unpleasant cigarette smoke smell, which definitely detracted from my experience. While the staff was friendly, I did encounter some language barriers, which made communication a bit challenging. Overall, it's a cost-effective option, but I would recommend them to address the smoking issue.
Rooms
5.0
The room was small and unfortunately had a strong smell of cigarette smoke that made my stay less enjoyable.
Service
6.0
The staff was quite friendly, although I faced some language barriers which complicated things a bit.
Location
9.0
The location is very convenient, being really close to the airport, which I found quite beneficial.
Dining
Facilities
Elijah
United Kingdom,
September
2024
8.0/10
I had a mixed experience at this hotel. On the plus side, the location is incredibly close to the airport, which made my travel really convenient. The room I stayed in was clean and somewhat comfortable. However, the service was on the slower side and had a couple of communication issues. I think the dining options could definitely improve; there could be more variety and quality.
Rooms
7.0
The room I stayed in was clean and somewhat comfortable, but it could use some updating.
Service
5.0
The service was a bit slow and there were some communication issues with the staff.
Location
9.0
The hotel is really close to the airport, which is super convenient for travelers.
Dining
5.0
The dining options were lacking in quality and variety for my taste.
Facilities
6.0
Facilities were okay but not particularly impressive; nothing stood out to me.
John
United Kingdom,
September
2024
5.4/10
The hotel has a great location, just minutes away from the airport, which is super convenient. I found the rooms a bit small and not very nice, plus there was an annoying smell of cigarette smoke in the air. The service was a bit slow, and it felt like there was a language barrier with the staff. Overall, it was decent for the price, but there are definitely some areas for improvement.
Rooms
5.0
The rooms were small and not very appealing, and I noticed a lingering smell of cigarette smoke.
Service
5.0
Service was slow, and I had a bit of a hard time communicating with the staff.
Location
9.0
The location is fantastic, just a short distance from the airport, which made my arrival and departure very easy.
Dining
5.0
The dining options were disappointing, especially for European tourists like myself, as the food wasn't very good.
Facilities
5.0
Facilities were quite basic and lacked some common amenities that would enhance the experience.
Eva
United Kingdom,
September
2024
5.6/10
The hotel has a convenient location near the airport, which is definitely a plus. However, my room was quite problematic, as it smelled strongly of cigarette smoke even though I had specifically requested a non-smoking room. The service staff were friendly, but I did encounter some communication issues and slow service. Overall, I'd say it has some potential, but definitely needs improvements in certain areas.
Rooms
5.0
Unfortunately, my room had a strong smell of cigarette smoke, making it less than ideal for my stay. I had hoped for a fresher environment since I was promised a non-smoking room.
Service
5.0
While the staff was quite friendly, the service was a bit slow and I faced a language barrier which made communication somewhat tricky.
Location
8.0
The hotel is conveniently located near the airport, which makes it great for travelers like me who needed quick access.
Dining
Facilities
Oliver
United Kingdom,
August
2024
6.8/10
I recently stayed at this hotel, and while it had some great features, there were definitely a few downsides too. The location was incredibly convenient, right near the airport, which I appreciated. However, the room was not the best experience as it had a musty smell and wasn't as clean as I hoped. The staff were friendly but the service was quite slow at times, making things a bit frustrating. Overall, it’s decent for a short stay, especially with the lounge access included.
Rooms
5.0
The room I received was huge but unfortunately had a stale cigarette smell and some areas were dusty, which made it less inviting.
Service
6.0
The staff were quite friendly, but the service was pretty slow, which was a bit disappointing.
Location
9.0
The hotel is conveniently located very close to the airport, making it easy to get there and back.
Dining
7.0
I enjoyed the lounge access that included food and a happy hour, which was a nice touch, especially after a long day.
Facilities
7.0
The facilities overall seemed good, but nothing stood out as exceptional.
Grace
United Kingdom,
August
2024
7.2/10
The hotel has a great location since it's really close to the airport, which made my arrival and departure super convenient. However, I did run into a few problems with the room not being as clean as I had hoped, and I could smell cigarette smoke even though I requested a non-smoking room. The staff was friendly but there was a bit of a language barrier that made things tricky at times. Overall, I think the value for money could be better when considering the room quality.
Rooms
5.0
Unfortunately, the room had some dust and dirty windows, plus it reeked of cigarette smoke even though I asked for a non-smoking room.
Service
6.0
While the staff was quite friendly, communication was a challenge due to some language barriers.
Location
9.0
The hotel is conveniently located near the airport, making it easy to get to my flights without any hassle.
Dining
5.0
I didn't find the dining options great for European tourists; there wasn't much variety that appealed to me.
Facilities
7.0
The hotel had some nice facilities, but nothing that really stood out or made my stay extraordinary.
Connor
United Kingdom,
August
2024
7.8/10
I had a rather mixed experience at this hotel. On one hand, it's conveniently located near the airport, and I found the staff to be friendly. However, the rooms were not as clean as I would have hoped, with some broken items and dusty areas. Additionally, the dining options left much to be desired. Overall, while there are some positives, there are definitely areas that could use improvement.
Rooms
5.0
The rooms had some cleanliness issues, including dust and broken items. I even had to move to another room.
Service
6.0
The staff were friendly, but communication was difficult due to language barriers and the service was quite slow.
Location
9.0
The hotel is really close to the airport, which is a major plus for travelers looking for convenience.
Dining
5.0
The dining options were not satisfactory, especially for European tourists. The variety was lacking.
Facilities
5.0
The facilities were basic and could use some upgrades to meet expectations.
Rowland
United Kingdom,
July
2024
6.0/10
I had a mixed experience at the hotel. The location is convenient and near the airport, making it easy to travel. However, my room reeked of cigarette smoke despite requesting a non-smoking room, which was really disappointing. While the staff were friendly, the service was quite slow. Overall, it offers decent value for money, but there are definitely some areas for improvement.
Rooms
5.0
Unfortunately, my room stank of cigarette smoke despite requesting a non-smoking room, which was quite off-putting.
Service
6.0
The staff were friendly, but the service felt very slow, which was frustrating at times.
Location
8.0
The hotel is conveniently located near the airport, making it easy to catch my flight.
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